Festive Family Fun Weekend 2019

Grotto tickets still available for Saturday and Sunday!

Useful things to know:

• No strict time slots, arrive any time within your morning or afternoon slot and join the queue – there will be lots for you to do! Queues are often shorter at the end of the time slot.
• We recommend buying your grotto ticket in advance as numbers are limited.
• Walk-in tickets may be available on the day if there are any left.
• No charge for accompanying adults.
• Babies welcome, please buy a ticket if they would like a gift.
• Please bring cash for other activities such as crafts, elf door hunt and face painting.
• Santa is happy to come outside the grotto to meet you if access is problematic.
• For a quieter experience, we suggest visiting Santa at the end of the day (but make sure you buy your ticket in advance if you want to do this & visit the animals before 3pm!)
• You are welcome to take your own photos with Santa, or ask an elf to help.
• Activities finish when the grotto closes for the day.
• If you miss your time window, please speak to a member of staff and we'll do our best to accommodate you at the next available time but this cannot be guaranteed.
• Tickets are non-refundable (the profit raised by the grotto will be donated to The Royal Marsden Cancer Charity).