Festive Family Fun Weekend 2019

Festive Family Fun Weekend 2019

Santa's Cosy Grotto raises money for The Royal Marsden Cancer Charity!

Grotto tickets available in store now.

Useful things to know:

  • No strict time slots, arrive any time within your morning or afternoon slot and join the queue – there will be lots for you to do! Queues are often shorter at the end of the time slot.
  • We recommend buying your grotto ticket in advance as numbers are limited.
  • Walk-in tickets may be available on the day if there are any left.
  • No charge for accompanying adults.
  • Babies welcome, please buy a ticket if they would like a gift.
  • Please bring cash for other activities such as crafts, elf door hunt and face painting.
  • Santa is happy to come outside the grotto to meet you if access is problematic.
  • For a quieter experience, we suggest visiting Santa at the end of the day (but make sure you buy your ticket in advance if you want to do this & visit the animals before 3pm!)
  • You are welcome to take your own photos with Santa, or ask an elf to help.
  • Activities finish when the grotto closes for the day.
  • The animals are only here 11am-3pm.
  • If you miss your time window, please speak to a member of staff and we'll do our best to accommodate you at the next available time but this cannot be guaranteed.
  • Tickets are non-refundable (the profit raised by the grotto will be donated to The Royal Marsden Cancer Charity).


If you need help finding us, here's a handy map: